Discreet Packaging

At 1800dildos.com, safeguarding your personal privacy is our top priority. We take every measure to ensure it remains intact. Your order is meticulously packaged in unassuming envelopes and boxes, similar to your everyday mail and packages. The only discernible markings are your mailing address and ours. Nowhere on the exterior of the package will you find the name “1800dildos.com”

 

Domestic Shipping Information

Standard Shipping

  • Delivered in the eastern United States within 5-8 business days.
  • Delivered in the western United States, Alaska, Hawaii, or US Territories within 10-14 business days.
  • These orders are dispatched by the United States Postal Service.
  • Standard shipping can be selected for any destination, including PO/APO/FPO addresses.

Expedited

  • Delivered in the western United States within 3-5 business days.
  • Place your order before 2:45pm (ET) Monday through Friday, and we will process and ship it on the same day.
  • These orders are dispatched by the United States Postal Service.

UPS 2-Day

  • Delivered within the continental United States, Alaska, Hawaii, or U.S. territories in just 2 business days.
  • For orders placed after the 2:45pm (ET) cutoff or on non-business days, we will process and ship them on the following business day.
  • For example, orders placed on Sundays are processed and shipped on Mondays and are expected to be delivered on Wednesdays.

UPS Overnight

  • Delivered within the continental United States, Alaska, Hawaii, or U.S. territories in only 1 business day via UPS.
  • For orders placed after the 2:45pm (ET) deadline or on non-business days, we will process and ship them on the next business day.
  • For example, orders placed on Sundays are processed and shipped on Mondays and should arrive on Tuesdays.

UPS Overnight with Saturday Delivery

  • Saturday Delivery is available for home delivery in select areas, with additional shipping charges.
  • This option will appear during the checkout process starting at 3:30pm (ET) on Thursdays until 2:45pm (ET) on Fridays, subject to availability based on your delivery address.
  • Availability dates and times may change depending on holidays.

UPS 2-Day and Overnight Exceptions

  • UPS does not make pickups or deliveries on US holidays, which may result in delays for your order.
  • This information will be indicated during the checkout process and in your online order status.
  • UPS exclusively delivers to street addresses and not to PO/APO/FPO addresses. For our customers with PO Boxes, we offer Postal Priority and Express services to expedite delivery.
  • UPS mandates a signature for orders with item(s) valued at $250 or higher, or when orders exceed $400.

International Shipping Information

Shipping rates may vary by country. During the checkout process, you will see the specific shipping rates for your order before finalizing it. Please note that we are not responsible for any duties, customs, or taxes on orders shipped outside the United States. Orders will not be dispatched until payment is received.

DHL Standard Delivery

  • Estimated delivery: 3 to 10 business days.
  • Duties and taxes may be applicable upon receipt.
  • Offers door-to-door tracking.

DHL Priority Delivery

  • Estimated delivery: 3 to 10 business days.
  • Duties and taxes are included.
  • Offers door-to-door tracking.

DHL Express Delivery

  • Estimated delivery: 2 to 4 business days.
  • Duties and taxes may be applicable upon receipt.
  • Offers door-to-door tracking.

Shipping Exceptions

  • International orders may experience delays during customs clearance.
  • DHL and other carriers do not make pickups or deliveries on US holidays, which may result in delays for your order.
  • This information will be indicated during the checkout process and in your online order status.

Please feel free to reach out to us with any questions or concerns. We’re here to assist you at [email protected]

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